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Working Together to Keep

our Community Safe

COVID-19 Update

As we work together through this challenging time, we are also working hard to be able to provide you the same services with a few changes while keeping you safe.

The following outlines both previous policies that are still in place and new procedures that are in effect December 9, 2020.

  • No more than 5 people in our building at one time, we ask that one customer is in the building at one time. 

  • Service is by appointment only. If you have not made an appointment, you must call (780) 222-0677 prior to entering the building

  • We encourage online payments and contactless pick-ups whenever possible

  • All employees and customers must wear a mask and sanitize hands before entering our facility

  • Masks must also be worn outdoors when being assisted by our employees

  • Anyone who is exhibiting Covid-19 symptoms or is sick will not be allowed access to our building

  • We practice frequent handwashing and sanitization of all surfaces regularly

  • We still provide in-home pet pickups, however some procedures have changed with stricter guidelines. We will do our best to accommodate our customers, however in all scenarios we strive for as little in-person contact as possible. If you require this service, please contact us about your specific case so we can complete the transfer while keeping everyone safe.

  • Our employees are not allowed to come come to work if they have symptoms of Covid-19 or are feeling ill. We have a strict return to work policy that ensures any employees returning to work have been told by Alberta Health Services that it is safe to do so.

Pets to Remember Crematorium has the right to update these policies and procedures at any time, without notice. We thank you for your understanding and compliance during this time. 

The PTR Team

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